Return policy for retail shopping

Refund, Order sent successfully


1. Money refund

  • Don’t wait more than 3 days after the item is received, Contact Googosell immediately if there is nothing suitable
  • Return the gasket to its original state.
  • Product packaging is in its original condition.
  • Buyers are responsible for return shipping costs and entry taxes to the country of origin googosell.asia (Indonesia)
  • There are no refunds for special products.

No returns. For natural wood, the shapes of the products will not be the same as each other.

2. Store credit

  • If there is a problem with the product you purchased, please contact us immediately and provide proof. We’ll assess it when it happens. Store credit is available that can be spent again at Googosell.asia

Refund, Order failed to ship


100% refund guarantee:

  • There is no proof of delivery in the form of a photo/product tracking number more than 30 working days after ordering.

What causes the product not to be delivered:

  1. A natural disaster occurs
  2. Worker accidents
  3. Difficulty completing shipping documents

You have the right to receive a refund, because it is your right and googosell.asia is obliged to return it. Request a refund